Business Director, Planning & Coordination - FTC to May 2025
The Role
This is a global role on one of our largest clients, Electronic Arts. In this role you will act as a main point of contact for our global clients as well as discipline teams across the agency. You will work collaboratively across all disciplines (strategy, planning, execution, B&I, etc) and serve as a trusted client partner, internally and externally alike. This is a maternity cover until end of May 2025.
Our bold vision for EA is to inspire more of the world to play through media. To deliver on this, our mission, is split into three pillars:
Elevate: Take the impact of media investment on EA’s business to the next level
Evidence: Deploy data science and analytics to understand & prove our increasing impact
Evangelise: Surface this impact and the opportunities it presents to all layers of EA’s business
We are proud of the partnership that we have built with EA since 2019 and it continues to go from strength to strength. Together we have created a custom operating model that has unlocked powerfully innovative and effective work.
EA is truly a unique client partner, their blend of entertainment and tech, of art and science challenges us to continually develop new solutions and new media ideas, from harnessing best in class technology, to leading with sophisticated data-driven planning and measurement tools.
The mutual trust we have built in each other’s capabilities is what has enabled us to develop an operating model that leads the world in data-driven media planning, deployment and measurement.
Key Responsibilities
- Lead T&Pm values by example, approaching challenges & opportunities alike with energy, candor, and a pioneering spirit
- Foresee and pro-actively resolve issues with clients and business
- Act as a main point for process, timelines, and accuracy across deliverables
- Periphal knowledge on all aspects of planning and execution
- Provide support for senior clients to manage overall process across a given pod
- Work in close partnership with pod leadership and other coordinators to deliver best in class work, identify opportunities for efficiency and upskilling for the team
- Supports the Team Lead in operations, process, information sharing, and keeping wider team on task
- Supports in data cleanliness process and oversight
- Owns and delivers in partnership with other coordinators overall media commitments tracking
- Responsible for supporting in central planning tasks, such as bottoms up budgeting and central partnerships
- Provides a deep understanding across markets, regions, and audiences
- Able to deliver the complexity of a global brand and performance campaign spanning over 30 markets
Skills and Experience
- Extensive planning experience and working cross-market
- An energetic and tenacious individual who can inspire the team
- Strong understanding of all channels and excellent client management skills
- Able to manage and direct across markets, cultures, and nuanced needs globally
- Someone who’s not afraid to get their hands dirty in order to get the job done
- A problem solver who can identify potential issues before they arise
- You will have excellent client servicing skills
- You are someone who has a passion to learn and maintain a detailed topical knowledge of relevant media developments, and actively seeks opportunities to learn.
- You will be highly collaborative and facilitate a productive working relationship across the agency
- Passionate about collaboration and working with people
T&Pm embraces and celebrates diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide creative agency that represents global clients. The more inclusive we are, the more brilliant work we can create together.